pen tablet input, wrong "aspect ratio" (XP Pen Deco Fun)

[jakobtritten]

SOLVED

I have no problem using my XP Pen Deco Fun tablet in Gimp — except for the "aspect ratio" (which may or may not be the best terminology). The pressure sensing feature works wonderfully, and I'm really excited about using a pen instead of a mouse. It's important to note that I've never experienced problems using this pen tablet with any other app. //UPDATE: I just discovered that it does the same thing in Krita. It does not do it in MS Paint or web apps (such as Kleki.com).// I have experienced this same drawing problem on two different laptops (different, and yet both are running Win 10 Home 64). This is a really obvious problem (as you will see in the attached gif), but I've been unable to track down anyone else with a similar problem. I feel like there ought to be a setting somewhere for this. Why do such advanced programs like Gimp and Krita have a problem when basic applications (like Paint) have no issue? It's mysterious to me. 

Thank you in advance for any advice. 

I forgot to mention that, in the gif, I am tracing a round object. What comes out as an oval ought to be a circle.

[jakobtritten]

SOLVED

It figures that, right after posting this on a forum (my first time ever posting on a forum), I finally discovered the solution. My first clue was that Krita had the same problem. Then I noticed Fresh Paint (downloaded from the Mircrosoft store) also had the problem.

If you also have an XP Pen tablet and are experiencing the same problem, here's the simple solution:

I installed the updated XP Pen drivers (from their website) and then realized that the problem is solved within the XP Pen app itself (found in the Windows Task Tray). In the settings, I had to select "Proportion" under "Work Area" -> "Pen Tablet." I have a secondary monitor positioned above my laptop, so "Full Area" feels better than "Proportion" ... but, if I want to use both monitors, if I want to keep my drawing tablet in the "landscape" orientation, and if I want to draw accurately within these non-web-based applications, this is apparently what I have to do (at least while I'm drawing).