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Gimp consistently crashing on startup - Pancake - 10-20-2017

Hey all, I'm having a bit of trouble here.  A few days ago, Windows 10 decided to do an automatic update, and ever since then Gimp crashes on startup, specifically when updating the tag cache. 

Here's the exact error message.

[Image: ref.png]

Currently I'm using gimp 2.8.22, however when the problem first started happening I was using a slightly older version.  I had uninstalled and reinstalled gimp several times, attempting to solve the problem.  

I don't have any brushes or plugins installed, and I only had one font installed, although I probably don't anymore, since I had deleted every file on my computer with the name Gimp attached to it.

This problem is frustrating to say the least, and I'd greatly appreciate any help.  Thanks!

RE: Gimp consistently crashing on startup - Ofnuts - 10-20-2017

Rename your Gimp profile (which is left untouched when you reinstall). Restart Gimp, which will recreate a new profile. If it works, you can copy things from the old to the new (and eventually, erase the old one).

RE: Gimp consistently crashing on startup - Pancake - 10-20-2017

(10-20-2017, 06:50 PM)Ofnuts Wrote: Rename your Gimp profile (which is left untouched when you reinstall). Restart Gimp, which will recreate a new profile. If it works, you can copy things from the old to the new (and eventually, erase the old one).

I'm afraid that didn't work...  Thank you though.

RE: Gimp consistently crashing on startup - Ofnuts - 10-20-2017

Problem has already been seen. See https://www.gimp-forum.net/Thread-Gimp-Crashes-On-Startup

Several things to try. If they all fail try installing a different build. They mention "Gimp portable" but a build from Partha.com would work just as well (use a 2.8 build, the 2.9 available there are still development versions).

RE: Gimp consistently crashing on startup - Pancake - 10-20-2017

Thanks once again, but it looks like nothings working.  I tried downloading the build that you mentioned but I'm still met with the same error.

[Image: ref.png]


The strangest part of all this is that I've been using Gimp for about 2 years, and I've never even changed any settings.  I've downloaded one font about a year ago, and that's it.  No brushes or anything.  It was working fine one day, then windows decided to update without my permission, and now it's broken.

Update: Gimp portable isn't working either.

RE: Gimp consistently crashing on startup - Ofnuts - 10-21-2017

Can you start Gimp with "gimp --verbose"?

RE: Gimp consistently crashing on startup - Pancake - 10-21-2017

Sorry, could you elaborate on that? I'm not sure if I know what you mean by "gimp --verbose". I saw a mention of it in the thread you linked, but I guess I must've missed something.

RE: Gimp consistently crashing on startup - Ofnuts - 10-21-2017

Not using Windows so cannot demonstrate, but it mostly means editing the shortcut/icon you use to start Gimp, find the "Command" and add a "--verbose" to it.

RE: Gimp consistently crashing on startup - rich2005 - 10-21-2017

Rather than edit the shortcut try running Gimp from a terminal using a command like this

Code:
"C:\Program Files\GIMP 2\bin\gimp-2.8.exe"  --verbose > log.txt

Capitals are not important in Windows but the quotation marks and spaces are.

That will get you a log file that you can copy/paste or post a zipped file to the forum.

Demo https://youtu.be/i2-wno4JlMs about 3 minutes

On the other hand, that earlier post involved a separate application, a clipboard, that interfered with Gimp. Are you sure nothing like that occurred?

RE: Gimp consistently crashing on startup - Pancake - 10-23-2017

Thank you very much for the video, that was super helpful.  Here's the log-

INIT: gimp_load_config
Parsing 'C:\Users\notjohn\.gimp-2.8\unitrc'
Parsing 'C:\Program Files\GIMP 2\etc\gimp\2.0\gimprc'
Parsing 'C:\Users\notjohn\.gimp-2.8\gimprc'
Adding theme 'Default' (C:\Program Files\GIMP 2\share\gimp\2.0\themes\Default)
Adding theme 'Small' (C:\Program Files\GIMP 2\share\gimp\2.0\themes\Small)
Writing 'C:\Users\notjohn\.gimp-2.8\themerc'
INIT: gimp_initialize
INIT: gimp_real_initialize
INIT: gui_initialize_after_callback
INIT: gimp_restore
Parsing 'C:\Users\notjohn\.gimp-2.8\parasiterc'
Loading 'brush factory' data
Loading 'dynamics factory' data
Loading 'pattern factory' data
Loading 'palette factory' data
Loading 'gradient factory' data
Loading fonts
Loading 'tool preset factory' data
Parsing 'C:\Users\notjohn\.gimp-2.8\templaterc'
Parsing 'C:\Users\notjohn\.gimp-2.8\modulerc'
Loading module 'C:\Program Files\GIMP 2\lib\gimp\2.0\modules\libcolor-selector-cmyk.dll'
Unloading module 'C:\Program Files\GIMP 2\lib\gimp\2.0\modules\libcolor-selector-cmyk.dll'
Loading module 'C:\Program Files\GIMP 2\lib\gimp\2.0\modules\libcolor-selector-water.dll'
Unloading module 'C:\Program Files\GIMP 2\lib\gimp\2.0\modules\libcolor-selector-water.dll'
Loading module 'C:\Program Files\GIMP 2\lib\gimp\2.0\modules\libcolor-selector-wheel.dll'
Unloading module 'C:\Program Files\GIMP 2\lib\gimp\2.0\modules\libcolor-selector-wheel.dll'
Loading module 'C:\Program Files\GIMP 2\lib\gimp\2.0\modules\libcontroller-dx-dinput.dll'
Unloading module 'C:\Program Files\GIMP 2\lib\gimp\2.0\modules\libcontroller-dx-dinput.dll'
Loading module 'C:\Program Files\GIMP 2\lib\gimp\2.0\modules\libdisplay-filter-color-blind.dll'
Unloading module 'C:\Program Files\GIMP 2\lib\gimp\2.0\modules\libdisplay-filter-color-blind.dll'
Loading module 'C:\Program Files\GIMP 2\lib\gimp\2.0\modules\libdisplay-filter-gamma.dll'
Unloading module 'C:\Program Files\GIMP 2\lib\gimp\2.0\modules\libdisplay-filter-gamma.dll'
Loading module 'C:\Program Files\GIMP 2\lib\gimp\2.0\modules\libdisplay-filter-high-contrast.dll'
Unloading module 'C:\Program Files\GIMP 2\lib\gimp\2.0\modules\libdisplay-filter-high-contrast.dll'
Loading module 'C:\Program Files\GIMP 2\lib\gimp\2.0\modules\libdisplay-filter-lcms.dll'
Unloading module 'C:\Program Files\GIMP 2\lib\gimp\2.0\modules\libdisplay-filter-lcms.dll'
Loading module 'C:\Program Files\GIMP 2\lib\gimp\2.0\modules\libdisplay-filter-proof.dll'
Unloading module 'C:\Program Files\GIMP 2\lib\gimp\2.0\modules\libdisplay-filter-proof.dll'
INIT: gui_restore_callback