print.exe crashed

[Punchcard]

Windows 7 Home Premium X64
GIMP 2.10.24 (Revision 3)

After I changed print size, and clicked on File/Print..., print.exe crashed.
I had directed printing to PDFXchange Lite, to produce a PDF file.

Any thoughts on what I can look for?

Gimp reported:
  Plug-in crashed: "print.exe"
  (C:\Program Files\GIMP 2\lib\gimp\2.0\plug-ins\print\print.exe)

There is a message box:

  Printing Progress
  Spooling
  [A52070_XBD] (imported)

I cannot make the message box close.  (I don't know which executable made it.)

A52070_XBD.tif size on disk is 1.55 GB

In Print Size, I set Print Size to 6.00 x 6.189 inches, which made
X, Y resolution 3872.5, 3872.5 pixels/in.

From Image Properties:

Size in pixels: 23235 x 23968 pixels
File Size: 1.7 GB
Size in memory: 5.2 GB
Number of Pixels: 556896480

[Ofnuts]

3800 PPI is complete overkill. I don't think your printer does better than 600PPI (and possibly only 300PPI). To print a 6" wide image at 600PPI you need and image which is 3600 pixels wide, so scale down your image before printing.

Also, see https://www.gimp-forum.net/Thread-Image-size-in-Gimp

[Punchcard]

(08-02-2021, 07:49 AM)Ofnuts Wrote: 3800 PPI is complete overkill. I don't think your printer does better than 600PPI (and possibly only 300PPI).  To print a 6" wide image at 600PPI you need and image which is 3600 pixels wide, so scale down your image before printing.

Also, see https://www.gimp-forum.net/Thread-Image-size-in-Gimp

Thank you for your advice.
You are right about not needing to print 3872.5 x 3872.5 dpi.
And your writeup is truly helpful.  Thanks for that.

My printer (Canon Pixma Pro-100) claims to print up to 4800 x 2400.
Yes, I am throwing unrealistic numbers around.

However, it remains that print.exe crashed.
And that "Printing Progress" window fell into an eternal wait.
That "Printing Progress" window is not a Gimp thing.

(Offtopic: I empathize with the programmers.  I was one from 1962 to 2008.)
(Offtopic: Is that HAL watching me?)

[rich2005]

I think the problem is just the size of the file. 23235 x 23968 pix. Since the required PDF document size is only 6 x 6-ish why not scale the image to say 50 % and try again.

I know of the PDFX virtual pdf printer, never used it. Got the free version, installed in a Win10 / Gimp 2.10.24 VM

The biggest tif I have is much smaller 140 MB about 8000 x 8000 pix and I got a pdf out of that with PDFXlite.

Did you set up the page first ? File -> Page Setup You are dependent on the stock sizes. I can not see a custom size anywhere. A5 landscape is a good match for 6" x 6" screenshot https://i.imgur.com/W6x1KoX.jpg

Then into File -> Print Did you set up PDFX in properties ? I get this, not sure what is effective or not. The resolution setting goes up to 2400, 1200 used here. https://i.imgur.com/onomB49.jpg

PDFX does spool first before asking for a file / destination. That is where your image fails ? With the smaller image I got this. https://i.imgur.com/Y3zQlks.jpg

PDFX made a half decent PDF. It is 12 MB file size
Exporting from Gimp to PDF results in the usual monster file, 134 MB (about same size as the tif) Once into my linux machine I pulled the image back out of the PDFX file and it is good quality.

No great help except it can work. Try with a smaller file.