Quote:On changing Preferences to "use downloaded version" it tells me there is none installed
That should be Use the online version as previous post, but whatever error messages you might get post them, all info helps.
At one time, the installed web browser could be a problem. At the moment I use slimjet (chromium 76 spinoff ) with kubuntu 18.04 / Gimp 2.10.14 and help comes up ok.