(10-13-2021, 04:18 PM)PixLab Wrote:(10-13-2021, 03:14 PM)DebraW Wrote:(10-13-2021, 07:03 AM)PixLab Wrote: In finder open /Users/debrawilcox/Library/Application Support/GIMP/2.10/
then create a new folder or directory (I don't recall the Apple naming) and name that new folder "palettes" (all in minuscule aka lower case as in the error link)
re-start GIMP
Even if it's a GIMP problem (which seems to be), IMHO Apple's care was not nice, they could have told you this very simple fix...
Thank you for your reply. I found the Users/debrawilcox before, but there's no Library folder and it doesn't let me add folder. When I spoke to Apple support, they said that GIMP should have created the Library/Application Support/GIMP/2.10/ That's why I re-installed, thinking that maybe it got deleted by accident. Any other thoughts? Thank you.
Sorry i don't recall Mac as it something that 6 years now I'm not anymore on Mac (I left mac at Yosemite, if I recall well) so you might need to open the folder/directory "2.10" as administrator... right click > Open as administrator > then create that folder.
But... yes already at this time Library was written as "~Library" or "~/Library" (note the tilde ~ ) which should be similar as any *nix system but Mac did something to it and "Library" (I don't even recall if with "Lion" the different behavior with that ~ was already there, but I recall that in snow leopard it was a normal behavior(if I can say that))
Or try go to you "Application" folder and on the "GIMP app" do a right click and then (I don't recall, sorry about that) "open as a folder" or alike wording and then search inside
@rich2005 might be able to help you for the path or wording (or any right click menu), as he might have a macOS virtualbox or similar (he surely have)
You can also open "terminal" and go inside your folder tree, "cd foldername" to enter a folder, "ls" to list what inside a folder, thus seeing your next "cd foldername" then once you're inside the "2.10" directory/folder write in terminal "mkdir palettes" (all those command without quotes)
mkdir palettes > means "MaKe DIRectory" > named "palettes"
cd directoryname > means Change Directory to go to "directoryname"
ls > means LiSt (what's inside the directory you are in)
Sorry to get on that way, but I don't recall Mac, BUT all terminal command I gave are good to use on mac
In the end you just need to create that directory/folder named "palettes" as GIMP is searching for it, that's all, and I'm kind of frustrated that for a so simple fix "wording" and a "~" interfere with it
find application support > Library https://www.youtube.com/watch?v=a10BiE9t7RY or https://www.youtube.com/watch?v=KLGctNSzYRs
@rich2005 we need you for a user friendly inter-action
Thank you for your help. I went to the Gimp preferences folder and saw the palettes thingee I needed, but when I went to the users/debrawilcox there wasn't a "Library" in there and it won't let me add it. Could you assist me further? Please. Thank you.
(10-13-2021, 06:06 PM)rich2005 Wrote: I know the problem. I had Gimp 2.8 in this old OSX virtual machine and later updated to Gimp 2.10. For some reason there were files and folders missing. I remember adding a plug-ins folder. Should not happen but it did.There might be an issue with my name. On the Gimp preferences it has my full name. Under the Finder it just has my first name. Could that be causing a problem?
Providing everything else is working.
Open Gimp and look in the Gimp 2.10 menu then Preferences.
Bottom of Preferences dialogue is a folders section. Expand that, go to the palettes section and look at the top entry. That is where your palettes go. Remember that location.
In Finder go and find that location, GIMP/2.10
In that 2.10 section make a new folder File menu > New Folder and name it palettes.
Then Open Gimp again an see if it works
This is how it goes in the old VM https://youtu.be/I5l8hkemKgw