11-26-2024, 03:15 PM
Hi! It's likely the iOS upgrade. We've seen similar reports on the issue tracker, and it turns out the new version of iOS saves HEIC files in a way that libheif (which we use to read HECI and AVIF files) doesn't yet support.
libheif has since fixed the issue (https://github.com/strukturag/libheif/re...ag/v1.18.0), but that was after we release 2.10.38 so it wasn't included. It should be in 3.0 RC1 (I think) if you want to try that out. In theory you could also swap out the libheif files in 2.10.38, but I'm not sure how that would work on a Mac.
libheif has since fixed the issue (https://github.com/strukturag/libheif/re...ag/v1.18.0), but that was after we release 2.10.38 so it wasn't included. It should be in 3.0 RC1 (I think) if you want to try that out. In theory you could also swap out the libheif files in 2.10.38, but I'm not sure how that would work on a Mac.