Cannot install gimp-help on Windows 11

[bassmothership]

Hi

I've just installed GIMP 3.0.2 (revision 1) now on a Windows 11AMD RYZEN 9 laptop. I use this laptop offline so I need the offline manual.

I downloaded "gimp-help-3.0.0-en-setup.exe" but it doesnt install it, it shows "No suitable GIMP installation were found. GIMP Help can only be installed when GIMP 3.0 is already present."

[rich2005]

(04-17-2025, 04:39 AM)bassmothership Wrote: Hi

I've just installed GIMP 3.0.2 (revision 1) now on a Windows 11AMD RYZEN 9 laptop. I use this laptop offline so I need the offline manual.

I downloaded "gimp-help-3.0.0-en-setup.exe" but it doesnt install it, it shows "No suitable GIMP installation were found. GIMP Help can only be installed when GIMP 3.0 is already present."

It is working here, Win 10 (VM) Gimp 3.0.2-1 so only some general comments.

It could be a "locale" issue, I did look at your IP and it it looks like Japan. Is the installation in English ?

When you installed Gimp 3.0.2-1 did you use the default installation ? The one that says "For me only..."
That now installs to C:\Users\your_id\AppData\Local\Programs\GIMP 3\  Can you find that installation ?

Other than that, until the gimp-help-3.0.0-en-setup.exe actually, works and installs something, it is difficult to give advice.

Just for info: On my installation (British Engilish) the Gimp 3 help files are well buried inside the Gimp 3 folder system.
C:\Users\rich\AppData\Local\Programs\GIMP 3\share\gimp\3.0\help\en_GB

[bassmothership]

(04-17-2025, 08:33 AM)rich2005 Wrote:

(04-17-2025, 04:39 AM)bassmothership Wrote: Hi

I've just installed GIMP 3.0.2 (revision 1) now on a Windows 11AMD RYZEN 9 laptop. I use this laptop offline so I need the offline manual.

I downloaded "gimp-help-3.0.0-en-setup.exe" but it doesnt install it, it shows "No suitable GIMP installation were found. GIMP Help can only be installed when GIMP 3.0 is already present."

It is working here, Win 10 (VM) Gimp 3.0.2-1 so only some general comments.

It could be a "locale" issue, I did look at your IP and it it looks like Japan. Is the installation in English ?

When you installed Gimp 3.0.2-1 did you use the default installation ? The one that says "For me only..."
That now installs to C:\Users\your_id\AppData\Local\Programs\GIMP 3\  Can you find that installation ?

Other than that, until the gimp-help-3.0.0-en-setup.exe actually, works and installs something, it is difficult to give advice.

Just for info: On my installation (British Engilish) the Gimp 3 help files are well buried inside the Gimp 3 folder system.
C:\Users\rich\AppData\Local\Programs\GIMP 3\share\gimp\3.0\help\en_GB

Thank you for your quick response.

Yes, I installed in English and just followed the installation process and the default settings. 

I looked here and there's nothing installed to C:\Users\your_id\AppData\Local\Programs\GIMP 3

How come?

[rich2005]

(Today, 05:42 AM)bassmothership Wrote: Yes, I installed in English and just followed the installation process and the default settings. 

I looked here and there's nothing installed to C:\Users\your_id\AppData\Local\Programs\GIMP 3

How come?

Ok, a bit more of the puzzle.  Lets go through the default installation in pictures.

   

(1) Did you choose "Install for me only"   or "Install for all users"  That determines where the Gimp 3 system files go.
(2) Very few Windows users go through the Customise Options where where you can install anywhere, so Gimp goes in
C:\Users\your_id\AppData\Local\Programs\GIMP 3
or
C:\Program Files\GIMP 3\
(3) ....and you might recall something like the installation process.

   

(4) You can check the location using Gimp. In Edit -> Preferences -> Folders Click on the little arrow to expand the entries. Look in any location, the first one is brushes, and there is an entry showing where the Gimp system files are located. That might show why you see "nothing installed"

You installed in English. It might be a "locale" issue.
(5) In Edit -> Preferences -> Interface  What language is showing ?
(6) If it is not English [en_us] can you set to English [en_us]

Other that that, I do not know why the Help package does not install. It picks up Gimp location from the Registry entries and that might be the problem.